Shipping, Delivery & Collection FAQ

Yes, you can. When checking out, choose Click & Collect as your preferred option. Item will be ready for collection within 1 to 2 business days. Confirmation e – mail will be sent to you once item is ready for collection. Collection is from 87 Belmont Avenue Belmont WA 6104.
At this stage we only ship smaller items Australia wide. Only items we do not ship outside of WA are items such as: Vanity Cabinets, Vanity Tops, Shower Screens, Shower Trays, Toilets, Baths, Mirrors & Mirror Cabinets.
Once payment has been completed online, you will receive a confirmation e – mail. City Bathware will dispatch your item within 1 to 2 business days for all of our items apart from vanity cabinets. Vanity cabinets get dispatched within 2 to 3 business days of receiving your order.
Once your item has been dispatched, you will receive a confirmation e – mail.
WA: 1 – 3 Business days SA: 3 – 4 Business days NSW: 3 – 5 Business days VIC: 3 – 5 Business days TAS: 4 – 6 Business days QLD: 3 – 6 Business days ACT: 3 – 6 Business days NT: 5 – 7 Business days Please note, some regional areas may experience slight delays.

Small Items: All orders require signature upon delivery. If you are not home to accept the order, a card will be left and you can collect from your local post office. Alternatively, when placing an order, you can leave a note asking our dispatch team to book your order with ‘authority to leave’. This means that no signature is required and your item will be left by the front door. Please note that by choosing this option, City Bathware is not liable for any stolen or damaged parcels.

Large Items: Vanity Cabinets & Tops, Shower Screens & Trays, Toilets, Baths, Mirrors & Mirror Cabinets. You must be home to accept delivery of these items. Dispatch team can work with you if a particular day works best with your schedule to accept the delivery. Before large items are dispatched, our team will be in contact to arrange delivery when best suited to you.

Please e – mail our team on citybathware@gmail.com, our dispatch team will arrange delivery of the correct item ASAP.