Shipping, Delivery & Collection FAQ
Small Items: All orders require signature upon delivery. If you are not home to accept the order, a card will be left and you can collect from your local post office. Alternatively, when placing an order, you can leave a note asking our dispatch team to book your order with ‘authority to leave’. This means that no signature is required and your item will be left by the front door. Please note that by choosing this option, City Bathware is not liable for any stolen or damaged parcels.
Large Items: Vanity Cabinets & Tops, Shower Screens & Trays, Toilets, Baths, Mirrors & Mirror Cabinets. You must be home to accept delivery of these items. Dispatch team can work with you if a particular day works best with your schedule to accept the delivery. Before large items are dispatched, our team will be in contact to arrange delivery when best suited to you.